You won’t be holding
the bag
(unless you ordered one)
A lot of branded merchandise providers make
promises they can’t keep. Sure, that hurts their
business. But you know what’s worse? It hurts
yours.
At 14 West, we
know the quotes we provide – and you, in turn,
pass along to your clients, whether they be
internal or external – are a commitment that the
item is in stock. So when you call us and say,
“Hey, I need three promotional ideas right now,”
we do more than pull together numbers and
merchandise from a catalog. We call the
manufacturer to make sure the products we
suggest are available. In other words, we make
the extra phone call.
That doesn’t seem like a big deal? Well, that
call prevents you from looking clueless in front
of your client. Remember, you called an hour ago
and got the client excited. They were thrilled
with your brilliance, said, “That’s why we do
business with geniuses like you.”
And now you have to tell them, “Uh, geez, well,
see, it’s like this: I can’t deliver on that
idea I suggested – you know, the one you loved.”
Guess who doesn’t look so brilliant anymore: The
guy hemming and hawing on the other end of the
line. (That would be you.)
Call us and you’ll
never be stuck holding the bag in front of your
client. Unless you order an actual bag, in which
case we’ll deliver as promised – because we
called ahead to make sure your brilliant idea
was in stock.
See how this works? |